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Proof (and lots of it) We Deliver On Our Promises:
Special Recognition from Steve Ballmer, President and CEO of Microsoft
Computer Networking
Web Services
Phone Systems
PC Repair
"Before we got on First Call's program when I had any problems I would try and fix them first. That took my time and energy plus I was always worried about calling and the service charges. Now I don't hesitate and I just call. It has given me a lot of comfort. They are knowledgeable, respond quickly and if we have issues we can talk about it. The proactive feedback and education really helps too. First Call's helped us make great IT decisions for our company.”
Becky Cloninger, Quality Construction
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"We don't have the in-house expertise or time for the ongoing maintenance required to keep us running efficiently. First Call makes it easy to understand and they provide slick tools for reporting, tracking and fixing problems that occur in every network environment. In most cases First Call knows about the problem before I do. It has worked out very well for our company.”
Bill Simmel, Jackson Contractor Group
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"For me personally it has meant a lot less time at work plus I don't get the alerts, problems, junk, or employee complaints; they're just on top of it. For the semi-computer literate person it has been great. I just couldn't dedicate the time that our network needed. The solutions they provide are good, but the people at First Call make them great."”
Cathy Gruss, Missoula Truck Sales
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“I want you to know that I have not regretted for one moment making the move to First Call. It has made such a difference in our business and it was made possible by you and your staff. Thank you!”
Scott Allred – e-Accounting
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"Prior to First Call things weren't quite setup right and we spent a lot on support. We followed First Call’s recommendations and that alone has greatly reduced our long term support and maintenance costs. They are knowledgable, responsive and manage things so we can just work. When issues do pop up many are just fixed remotely which we really like, especially with our branch office in Hamilton.”
Jason Rice, Territorial Landworks Engineering
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"It is my pleasure to recommend to you, the services of Conor Smith and his firm, First Call Computer Solutions. Beach Transportation has been most pleased with their ability to manage our computer system. They have a sound operation and respond to our computer needs in a most professional manner and on a timely basis. In short, I highly recommend Mr. Smith and his organization to you.
Greg Beach, Beach Transportation
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Web Services
"Prior to First Call our company didn’t have much of a web presence. Today, our customers expect it. We went from a static webpage to a dynamic shopping cart that serves many of our customers. Who knew that so many people would want to buy nursery plant stock online. First Call helped build it, created tools so we could manage it and they have provided invaluable insight to our web business."
Kate Trimble, Lawyer Nursery
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First Call Computer Solutions has the unique ability to listen to the customer’s needs and goals to come up with a plan to work with the client to reach these needs and goals. I have had a great experience with the customer service and professionalism that First Call supplies to our business. I would highly recommend First Call for your computer and web needs. I would be happy to give more detail to any one that would like it.
Jason Nordberg, President - Dead On Range Finder/ GM - Karl Tyler Chevrolet
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“I am not a marketing guy – I’m an accountant. First Call helped us create a marketing strategy on the web that we have carried through to all other parts of our business. Our website combined with some additional First Call web marketing services does what we want it to do: produce new leads for our business.”
Scott Allred – e-Accounting
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“Truckers are a different breed. We needed a website that recruited new truckers and new customers for us in a bold way. First Call created a website, and a Google Ad Words campaign. All I can say is we are so happy with the results we have more than doubled our budget.”
Matt Grandy – Watkins Shepard Trucking
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Phone Systems
“We are extremely dependent on our phones. First Call installed our network and did such a great job so we hired them for our new phone system. They did a great job there too. Thanks First Call for taking care of our business!”
Myron Heitzman – The Living Room
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“Our phone system has been in place for years now. We are a good size organization and we put it through its paces every day. Opportunity Resources is proud to say we rely on First Call and their solutions.”
Shaun Resner - Opportunity Resources
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“Here at Missoula Developmental Service Corporation we saw the need to replace our existing phone system. I felt a VoIP system was the best way to go for us as VoIP can use our internet connection for voice communication allowing all our remote locations to be on the same phone network and eliminating the need for a POTS line and reducing our monthly cost. As we’ve been with First Call for a number of years for various projects and our managed services as well as their ROI being better for us than other vendors, First Call’s Allworx phone system was our logical choice. The change over from our old phone system has been a fairly smooth process and as the new system settles in it is apparent that my users prefer it. I personally like the ease of system management via a web browser from any machine on my VPN, my calls forward to my cell based on my office presence, and communication to my remote locations has never been easier. Post deployment First Call has done a wonderful job of any follow up support I’ve needed."
Aaron Smith – Missoula Developmental Services Corporation
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PC Repair
“When your computer goes dark it’s an awful feeling. The folks at First Call diagnosed the problem, told me exactly what to expect and then delivered. They turned bad feelings in to good ones!”
Jim Crawford - Missoula
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“I was in town for a presentation. My laptop failed. I called First Call, they told me to bring it in right away and they’d get to work on it to see what they could do. Ultimately they saved my bacon. I was happy to pay.”
Sophie Jenkins – Portland, Oregon
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“I am terrible with computers. First Call’s technician helped me in language I could understand. I knew what went wrong, what I could do in the future to avoid it again and they gave me some other helpful tips. I am still terrible with computers but I enjoyed working with First Call.”
Marge Billups – Missoula
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